What works in your calls, and how it feeds your marketing
SmartChat analyzes every sales call: which objections were raised, in the customer's own words, and whether they were handled. To see what keeps coming up across calls, ask all your meetings at once and get an answer from what was said in them. And from the same calls the studio suggests content ideas: a post, a reel or an email that answers what your customers actually say. Your sales calls feed your marketing.
What you get from your calls
- An analysis card for every sales call: a score, the five stages, objections and call metrics.
- Questions you can ask across all your meetings at once, answered from what was said in them.
- Content ideas from every meeting: a reel, a post, a carousel, an article or an email, each with a hook and a short brief.
Private calls, public content
Content ideas are written without the customer's name, company, agreed prices or identifying details, and turn every lesson into a general one; the names of the meeting's participants and linked CRM contacts and companies are replaced with a neutral word. Read every text before you publish it. SmartChat's interface, transcripts and summaries are in Hebrew; terms said in English inside a Hebrew sentence are kept as they were said.
Questions
Sales call insights:
what people ask.
How do I see which objections keep coming up?
Every analysis card lists the objections of its call, with the customer's words and whether each was handled. To see what repeats across calls, ask all your meetings at once, for example what customers said about the price, and get an answer from what was said in them.
How does a sales call become marketing content?
After every meeting the studio suggests content ideas from what was said: a reel, a post, a carousel, an article or an email. Choose one to create it, and it opens in the studio with the meeting as its source.
Which plans include it?
The analysis card is written for every sales call or call with a client, in any plan that includes meetings. Content ideas from meetings are in the plans that include both meetings and the studio. The pricing page lists what each plan includes.
More
Also in SmartChat.
Sales call scorecard
After every sales call or call with a client, SmartChat writes an analysis card in Hebrew: a score from 1 to 10 with its reasoning, an assessment of each of the call's five stages with a quote from the transcript, the objections raised and whether they were handled, and call metrics such as the talk to listen ratio.
Call center AI coach
SmartChat brings its live coach to phone calls made from the computer: the rep talks on the softphone they already use, with a headset, and SmartChat hears both sides, each one separately.
Live AI call coach
SmartChat's live coach listens to a call in real time, in Hebrew, and suggests on screen what to say now: a full answer when a professional question comes up, a reply to an objection or a price question, and the next question worth asking.